Routine Maintenance & Service
Our office hours for non-urgent maintenance requests are Monday through Friday 8am to 5pm. We service all makes and models of systems, furnaces, and air conditioners.
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Our team of HVAC experts are only a phone call away.
Whether it's an HVAC emergency or routine service, we can help. We provide maintenance services in Kemptville, Prescott, Brockville, Merrickville, and surrounding areas.
24/7 Emergency Repairs
Our emergency HVAC repair services are available in Kemptville, Merrickville, Prescott, Brockville, and surrounding areas. We have been the trusted HVAC team in the area for over 25 years.
HVAC Maintenance Tips & FAQs
How much do HVAC maintenance plans cost?
There is no one set price for a maintenance plan because every system has different parts and needs. This is the same among almost all HVAC companies. We will provide you with a free quote within 24 hours of our visit and will never put pressure on you to buy. A maintenance plan from Sauve Heating & Air Conditioning offers incredible value through:
- System tracking and analysis to find problems before they become expensive fix or replacement issues
- 30% off parts and labour for any repair or replacement work we do
- 50% off diagnostics
- 2 years free maintenance and labour warranty on every new installation
- Flexible payment options
Why does my furnace smell like it’s burning?
The main cause of a burning smell coming from your furnace is a clogged air filter. If your air filter is clogged, your furnace’s blower motor has to work extra hard and overheat. This overheating can emit an unpleasant burning odour. Another less common possibility is that your furnace is experiencing an electrical issue, which can be a serious fire hazard and should be checked out immediately. If you are not sure what is causing the burning smell, give the Pros at Sauve Heating a call so we can come inspect your furnace and make any necessary fixes.
How often should I change my furnace filter?
As a general rule of thumb, you should check your furnace filter every month and change it at least every 12 months. If you have pets, have a smoker in your house, have done renovations, often leave the windows open or have a dusty house you will have to change your filters more often.
Why do I have to change filters on my furnace?
Changing the filters on your furnace is important for your well wellbeing as well as the wellbeing of the furnace itself. Changing the filter ensures that the air in your home remains clean and clear of dust, dander, and other pollutants which can be floating in the air. If your filter is full, then it will not be able to filter out these particles. Additionally, when a furnace has a full filter, air does not pass through as easily and your furnace has to work harder to heat and move the air throughout your home. This extra work puts stress on your furnace, making it more likely to break down. It also uses extra energy to force the air through the dirty filter, costing you more money to run it.
Do I really need to clean my furnace?
Any appliance that burns any type of fuel should be cleaned on a yearly basis. Having your furnace cleaned ensures proper and efficient operation. It extends the life of the appliance and is now required (as per your manual) to ensure warranty coverage. Not all cleanings are performed equally. Sauve Heating and Air Conditioning perform two visits each year on all HVAC installations and equipment. The main cleaning is a top-to-bottom “preventative” maintenance where our team cleans the insides of the appliance and monitor the individual components for proper operation and critical readings. The second visit is a side-to-side check-up to ensure that all parts are still functioning the same as before and that the readings are the same (or similar). Since we provide these regularly scheduled maintenance check-ups, we are often able to spot upcoming failures before they happen.
My house is always cold, what should I do?
A great first step is to seal any drafty windows or doors. If you continue to experience a chill throughout the house, it is possible there is a problem with your furnace or maybe your ductwork. It could be as simple as adjusting how much air is coming out of certain vents, or maybe adding a couple extra vents.
There are a number of factors that could be at play if your house remains cold:- Is your furnace the right size and is it working properly?
- Are there enough supply vents throughout the house and in the proper locations?
- Are there enough return air vents?
- Are any vents covered?
- Is the thermostat registering an accurate assessment of the home?
Sauve Heating & Air Conditioning has a reputation for finding solutions to the toughest problems, something many other companies don't take the time to do. We take our time to find the issue(s) and offer multiple targeted options, usually consisting of a combination of solutions to keep your home comfortable.
Adding insulation is one of the most cost-effective ways to add comfort to a home. That said, a properly-sized furnace and adequate distribution system (ductwork) should be able to overcome any lack of insulation.
What is HVAC maintenance?
There are, of course, many different types of HVAC maintenance. For starters, there’s proactive maintenance for your heating & cooling systems. Common types of proactive maintenance include:
- Furnace tune-ups
- Air conditioning tune-ups (and top-offs)
- Filter maintenance (ensuring that you change filters at the right intervals, and select the right filters, can save you money and help ensure you’re breathing better air)
How often do I need to service my air conditioner? What maintenance plans and service tune-ups do you offer?
We offer an annual A/C maintenance plan. With the Sauve Heating Family Plan, you’re getting protection that includes:
- Two visits per year (one for comprehensive maintenance and one tune-up)
- Tracking & analysis (looking at your A/C electric bill, detecting potential air conditioning problems, etc.)
- 30% off parts & labour for air conditioning repair service
- 50% off diagnostic fees for A/C repair & service
The Sauve Family Plan
We take responsibility for our work and stand by your satisfaction. It’s that simple. Our Sauve Family Plan isn’t intended to protect you from problems when they pop up – our goal is to help prevent problems before they happen.
The Sauve Guarantee
- Always included
- We provide free quotes in 24hrs or less and keep things simple from start to finish.
- No pressure to buy. Ever.
- Two years of free maintenance with every installation.
- Minimum two years of labour warranty with every installation.
Sauve Family Plan
- Cost varies by appliance*
- TWO VISITS PER YEAR: One comprehensive maintenance and one tune up.
- TRACKING & ANALYSIS: System tracking and analysis to help detect problems before they happen.
- 30% OFF PARTS & LABOUR: 30% off entire bill for those unexpected emergencies.
- 50% OFF DIAGNOSIS: 50% off diagnostic fees.
EXCELLENTTrustindex verifies that the original source of the review is Google. I had Sauve Heating in today to install my tankless hot water heater, and they did a wonderful job. Jordan, Andrew and Joe did a great job. Always a pleasure dealing with these folks!Trustindex verifies that the original source of the review is Google. We made the move from a propane furnace and AC to a Heat Pump, and (so far) couldn't be happier. The team from Sauve came out and discussed unit and placement options / what I should expect, laid out the installation plan, and executed exactly as they said they would. Installers were extremely efficient with their time, answered my questions, and took extra care to thoroughly clean up after themselves, leaving a professional installation that I am very satisfied with. A special thanks to Kristine for working with me on processing the invoices in a timely manner. On a side note about the unit we purchased from them - so far both the cooling and heating from the unit has been fantastic. Looking forward to getting through my first winter to see just how efficient this cold-climate heat pump really is.Trustindex verifies that the original source of the review is Google. Sauve has kept out home comfortable for years. We trust Sauve and look forward to seeing Devon every year to keep our furnace and ac running as best they can.Trustindex verifies that the original source of the review is Google. Sauve Heating did a great job with the installation of my new Heat pump, furnace & hot water tank. Very professional, knowledgeable and friendly. They explained things throughout the entire process and went out of their way to rearrange their schedule to return the next day to finish everything up so we could enjoy our weekend. It was very appreciated. Shout out to Jordan/Hayden/Craig for their great work. For any heating needs, I would honestly recommend the Sauve Heating team.Trustindex verifies that the original source of the review is Google. I recently had an excellent experience with Sauve Heating and Air Conditioning and felt it was worth sharing. Their customer service is top-notch, from the first call with Kristine to the final follow-up. The team was friendly and attentive, making me feel valued. The technician arrived on time and was a true expert. He thoroughly inspected my heating system and explained the issues clearly, offering several options without pressure. I appreciated that. I highly recommend Sauve Heating and Ari Conditioning for heating services. Their professionalism and outstanding customer support make them the best choice!Trustindex verifies that the original source of the review is Google. We are very pleased with Sauvy heating. They were very quick efficiant and polite. We would certainly recomend them to all our friends.Trustindex verifies that the original source of the review is Google. I called my original company to come fix and they quoted me something astronomical. I called Sauve for a second opinion. They came within an hr and helped us in a no heat situation, for a much more affordable price (half of the other company). Thank youTrustindex verifies that the original source of the review is Google. We love Sauve Heating and have had nothing but great experiences with them. They installed a brand new heat pump in our home, taking all the time we needed to explain all the functions, being very careful in our home, and so friendly toward everyone including our pets. Ben was fantastic and we can't say enough great things about Devon who is a great service technician as well and sure knows his stuff!!! Recommend them a thousand percent for all your heating and air conditioning needs. You will be thrilled and have so much peace of mind.Trustindex verifies that the original source of the review is Google. The guys did an awesome job and the installation looks great. Highly recommend!
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