Because We Can
- Home
- Because We Can
- March 4, 2010
The Story
Article by: Joseph Morin, Associate Editor, Kemptville Advance
It all started when the family contacted Sauve Heating and Air Conditioning Ltd. of Kemptville and Prescott for a quote on a new furnace. “We were trying to find a way to make our heating system more efficient,” said Wendy Schmidt, mother of four young boys. Wendy and her husband Chris had been looking at different options.
When Don and Ben Sauve visited the house to get measurements for the new furnace, they saw the old system propped up by five feet of concrete blocks. This was the homeowners’ make-shift solution to address a bigger issue – the entire basement floods every year with up to four feet of water. “We knew they needed more than just a furnace,” said Sauve.
After hearing the family’s story and their recent hardships, the father and son duo were inspired to help. Not knowing the full extent of the water-problem and to help carry out their vision for the project, they contacted several local contractors to lend a hand. “We decided to give the family back their basement,” said Sauve. “The plan was to manage the water issue, make their home more energy efficient and completely renovate the basement back to a usable space.”
“We decided to give the family back their basement.” – Ben Sauve
When Ben and Don came out to the house to tell the family what they wanted to do for them, Wendy was overwhelmed. “I’m just so thankful, words cannot describe how I feel. It is a real blessing,” she said, after Don and Ben presented their vision for the basement. “It’s as if we won the lottery.”
And so it began with calls to their wholesalers – where they were able to secure a new propane furnace. And not just any furnace. Richard Chartrand of Groupe Master, was able to donate the most efficient furnace on the market. Groupe Master also generously answered the call when asked if they could help out with a new water heater. “Whatever you need, whenever you need it,” promised Chartrand.
“It’s as if we won the lottery.” – Wendy Schmidt
From there, Don and Ben approached Tackaberry Heating of Brockville, who responded by donating a Heat Recovery Ventilator (HRV). A completely new ductwork system was donated from Trent Metals Supply of Ottawa, with all custom ductwork manufactured by Matt Cook of CSM Design of Shanly. Budget Propane supplied and installed the gas piping and venting and full propane tanks at no charge.
Tim Vander Meer of DT Home Energy of Kemptville donated his services of an ECO-Energy Assessment.
This assessment opened the door to the ECO-Energy grants available to homeowners for making their homes more energy efficient. Steve and Kurtis Merkley of Merkley Energy Solutions of Iroquois will be supplying and installing spray foam insulation, which will not only make the Oxford Mills family’s basement more comfortable but also address some of the minor water infiltration issues.
All the electrical work will be completed by Bob Hildenbrand and the staff of Macton Electrical of Kemptville, including all of the fixtures and a complete re-wiring of the basement.
“Whatever you need, whenever you need it.” – Richard Chartrand
Scott Dunlop and Darren Vander Meer of D & V Custom Carpentry of Kemptville, Steve Dubriel of Handyman M.D. of Kemptville and Wendel Froom of Prescott came through in a pinch when asked if they would be able to lend their services to frame in the basement walls, storage area and mechanical room.
Dave Thorne and Scott Hay of Dave’s Drywall from Kemptville and Cory Roy of Kemptville are kindly lending their expertise in drywalling. They are hanging, taping, mudding and sanding the entire basement for the family.
The water issue is being tackled by a number of volunteers, including Randy Morey of Kollaard Associates, Neil Eal of First Stop Rentals of Kemptville and Noble Trade Plumbing Wholesale of Brockville.
Eric Norenberg and Chris Sargeant of Kemptville Building Centre have donated all of the building materials required, including lumber, drywall, paint, trim, doors and more.
They have also ensured that deliveries were timely, which has helped to keep the project running smoothly and ahead of schedule.
Work started on March 4, the day after a scheduling meeting at Charliewoods in Kemptville where finger foods were donated by Frank Papineau and his staff. Most contractors were on hand, ready to commit to days. “It’s important that we don’t disrupt the family too much,” said Sauve, who organized and chaired the meeting. “It is important we finish in a timely manner,” he added, stressing the project deadline of March 27.
“Because we can.” – Don and Ben Sauve
Other businesses generously lending their support include: DBL Container Services for construction waste clean-up, Portable On Demand Storage (PODS) for storage of the family’s belongings from the basement, Valley Sanitation for a site porta-potty, D & D Promotions for t-shirts. The municipality of North Grenville helped out wherever they could.
Ron and Robert Noseworthy of Westerra Homes of Kemptville and staff have lent their expertise behind the scenes, helping with planning and scheduling. They have also given their support to the project by offering a monetary donation should the project incur any costs.
When asked why Sauve Heating and Air Conditioning wanted to tackle this ambitious project, Don and Ben both said “Because We Can” – the mantra for the entire project.
Posted on Aaron NicholsTrustindex verifies that the original source of the review is Google. Sauve Heating has been doing maintenance for us for a few years, last month the installed a new hot water heater for us, and I can't say enough about how good a company they are to deal with, they are very responsive, pricing is fair, they stand by their work and the service guys are great.Posted on Justin ByersTrustindex verifies that the original source of the review is Google. I just had a furnace installed and I can’t say enough good things about this company. I had to make a late night service call. My call was answered immediately, no waiting for a call back. A technician arrived in less than an hour and spent a good part of the night, trying to get my 30 year old furnace running. Unfortunately it’s time had come so I knew I needed a furnace. They didn’t try to sell me parts for an obsolete model, rather they made me a priority and installed a new furnace, within a day, in the middle of a snow storm. While highways and county roads were closed, they went above and beyond to ensure I had my furnace installed. They even went out of their way to drop off multiple space heaters to keep me comfortable, while my furnace was being delivered and installed. They surely did not have to make a separate trip and buy brand new heaters for me but they did. This is the human side of a business. A business that puts customers first. How many businesses would do this? I highly, highly recommend Sauve Heating. They strive for customer satisfaction and I couldn’t be more satisfied. They also stayed within their quote and did no upselling. If you have any issues at all with your heating and cooling, call this company! Amazing service and nothing but quality workPosted on Wendy BryanTrustindex verifies that the original source of the review is Google. We have recently had a heat pump installed by Sauvé Heating. From start to finish the Sauvé Heating team were very knowledgeable and accommodating. Ben was very patient as we went through the process, questions and concerns were all answered with ease. The installation team were top notch, quick and professional! These guys are definitely at the top of their game! No hesitation at all in recommending them…Posted on Alison BoudreauTrustindex verifies that the original source of the review is Google. They really saved the day, and made the frustration of moving into a home with a non-functioning furnace feel like we had someone in our corner.Posted on NHL 22 clipsTrustindex verifies that the original source of the review is Google. We called Suave Wednesday they sent a technician immediately at around 7:00pm with a free diagnostic for the furnace. They ordered the part immediately. Called us as soon as the part came in. Honestly the furnace is 3 years ok they covered it under warranty (which another company did a really shitty install BH) fixed the pipes that weren’t glued by BH furnace has never run better they even sealed all the connections in the furnace so we aren’t loosing all kinds of heat. 100% percent recommend this company and will always use them extremely satisfiedPosted on Carol CarvellTrustindex verifies that the original source of the review is Google. Ben Suave was great when he came to give us a quote on what we needed for our home. He provide a quote for a heat/ac pump. He did inform us that the electrical was separate and that the company can bring an electrician or we could get our own. We did ask roughly how much it would cost for the electrical and he said around $600.00. I cannot complain about the installation or the guys doing the work. They were all professional and did an amazing job. However, I would suggest if anyone does get a heatpump installed that you check around for the cost on the electrician. Our electrical bill was over double the verbal estimated cost.Posted on Amanda ZegersTrustindex verifies that the original source of the review is Google. I will start off by saying the team was great, the work was done well and the guys explained how to use the new heat pump. The pump has been a game changer, house was nice and cold all summer!! The warranty is unbeatable! If I need another one I will probably buy from them again, but... The only reason I'm not giving 4/5 star is because the company told us they could use their partner electrician to hook up the electrical and that it shouldn't cost more than $500-$600 (they said the same thing to my mom when she got hers right after ours). We thought the verbal estimate was great BIG MISTAKE because it ended up costing us $1,075 (4 hours) and my mom was $1,426 (6 hours)!! So be cautious and get an actual written quote from them or find your own electrician! I will say my house did require a bit of extra time to hook up but this should have all been seen when the in-house visit took place, I really don't understand how they messed up my moms estimate even worse (I'm assuming 2 of those hours are travel, but the invoice doesn't explain that nor was she warned about that). The company should stop giving verbal estimates and tell their customers "the electrician charges $x/hour + parts and the cost could vary based on how quickly they can get it done". If there is travel expense, include that as well. After all, this is their partner so they should know that detail at min.Posted on Cynthia SinclairTrustindex verifies that the original source of the review is Google. We had used Ben Sauve 3 years ago for a complete new furnace install and we were very happy. Yesterday we hired them again for a new AC unit. We were reminded of how wonderful this company is. 1st the customer service when you call in is fantastic. We had Jordan & Wes as the installation guys and they were both wonderful. They were puctuable, knowledgeable, polite, professional & kept their work space very tidy. If you are in need of a heating or ac company look no further this is the company to use.Posted on Joann RoodeTrustindex verifies that the original source of the review is Google. In the worst weather ever.. AC on the fritz . Here within1/2 hr . Great price great service . Now we can sleep comfortably tonight 🥰🔥
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